Loading the AI command center
Preparing a fresh dashboard, demo records, and automation state.
Warming up
Preparing a fresh demo…
Clearing prior leads, calls, messages, appointments, and CRM events.
Loading the AI command center
Preparing a fresh dashboard, demo records, and automation state.
Triage incoming reviews, understand customer risk, and approve AI-assisted public responses from one workspace.
Open the new review and ask AI to analyze it.
Average Rating
3.6
Negative Feedback
2
Top Complaint Area
Scheduling
Top Praise Area
Communication
Review touchpoints
1
Average rating
5.0★
Risk flags
0
| Customer | Source | Rating | Sentiment | Risk | Category | Summary | Date |
|---|---|---|---|---|---|---|---|
| Marissa K. | Google Reviews | 5★ | Positive | Low Risk | Communication | Same-day storm response, clear inspection, and strong communication. | Sep 3, 2026 |
| Derek W. | Yelp | 2★ | Negative | High Risk | Scheduling | Customer is upset about appointment changes and poor communication. | Sep 2, 2026 |
| Angela P. | Yellow Pages | 4★ | Mixed | Medium Risk | Pricing | Good install and cleanup, with some confusion around add-on pricing. | Sep 1, 2026 |
| Thomas R. | 5★ | Positive | Low Risk | Installation Quality | Strong window project review with praise for sales and installation care. | Aug 31, 2026 | |
| Cynthia M. | Angi | 3★ | Mixed | Medium Risk | Communication | Finished bath project is positive, but project communication felt too slow. | Aug 30, 2026 |
| Robert L. | Better Business Bureau | 1★ | Negative | Urgent Risk | Warranty | Unresolved siding warranty concern needs immediate manager follow-up. | Aug 29, 2026 |
| Nina S. | Nextdoor | 5★ | Positive | Low Risk | Sales Experience | Neighbor referral led to a positive siding sales experience. | Aug 28, 2026 |